Fondazione Bruno Kessler is looking for an IT Documentation & Training Specialist to join the Digital Solutions and IT Infrastructure Service within the Infrastructure and Platforms Area.
The Service develops and manages infrastructure, IT services, digital solutions and information systems supporting the Foundation’s activities. It is also a co-founder of the JointLab for Cybersecurity, dedicated to training, consulting, support and response to cybersecurity incidents.
What to expect
You will join FBK’s Digital Solutions and IT Infrastructure Service, working across technical documentation, training, user support and activities related to the JointLab for Cybersecurity. You will help make information and tools clearer and easier to use, from managing digital archives to creating training materials and video tutorials, as well as providing operational support to users. This is a cross-functional role suited to someone who is comfortable working at the intersection of content, technology and people. You will have access to sensitive systems and information. For this reason, FBK is looking for someone who is reliable, accurate and able to work with autonomy and responsibility. The contract is fixed-term for 12 months, with the possibility of renewal, full time, with an expected start date in November 2026. The position is based in Povo, Trento. The gross annual salary is approximately €31,600 paid over 14 monthly instalments, plus an annual performance bonus, flexible working hours, remote working options and FBK’s employee welfare package.Position
The selected candidate will be responsible for drafting technical documentation, institutional communications and presentations, as well as reviewing, updating and reorganising digital archives, with the aim of improving the efficiency and accessibility of information. The role also includes supporting multimedia production, including the planning, recording and editing of video tutorials for e-learning and Academy platforms, managing user support and ticketing, and assisting with the integration of new technologies. The selected candidate will also carry out cross-functional activities in support of the JointLab for Cybersecurity in the areas of management, training and external relations.
Requirements
The following are required to take part in the selection process:
- native-level Italian or C1 proficiency;
- excellent written and spoken English, at least B2 level;
- meeting the integrity and reliability requirements associated with a role involving access to critical systems and resources.
The ideal profile also has a five-year secondary school qualification, strong skills in the use of Google Workspace and Microsoft 365, and good command of the main desktop publishing and presentation tools, such as PowerPoint, Canva, Adobe InDesign or equivalent software.
Experience is also required in drafting technical documentation, reports and corporate or institutional presentations; in managing and digitising archives and databases; and in providing management and organisational support for research laboratories, innovation hubs or complex projects.
The profile is completed by excellent communication and interpersonal skills, user orientation, listening skills, a proactive approach, curiosity about the IT field, critical and analytical thinking, problem-solving skills, accuracy in preparing documentation, and the ability to work in teams and in complex organisational environments.
Preferred qualifications
The following will be considered an advantage:
- a university degree in the humanities or in a scientific or technological field;
- experience using WordPress;
- experience with video editing software;
- experience with ISO 9001 and ISO 27001 certifications;
- knowledge of the NIS2 Directive and cybersecurity topics.
How to apply
Applications must be submitted by 14 October 2026 through the online form available on jobs.fbk.eu. For further information, please refer to the full vacancy notice available here on the FBK website
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+390461314 444
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